Shipping Policy
Effective Date: [01.09.2025]
Website: www.swottexacademy.com
Contact Email: support@swottex.com
Contact Number: +91 7067801981
Thank you for choosing Swottex Academy. Because we deliver digital e-learning courses and content, physical shipping is not applicable to any of our products.
1. What “no shipping” means
- All our offerings — courses, tutorials, digital materials, memberships, certificates (if any)— are delivered electronically.
- You will not receive a physical package in the mail.
- There are no shipping charges, no delivery times, and no shipping tracking numbers.
2. How delivery happens
- • After purchase/payment verification, you will receive access (via email or via your account on the website) to the digital content you bought.
- This may include login credentials, download links, course access pages, and any relevant instructions.
- In case of any delay (due to payment processing, system issues, etc.), we will notify you via email or support.
3. Taxes and fees
- You may be subject to applicable taxes (GST, VAT, etc.) depending on your location and our tax settings. These are not “shipping charges.”
- Any fees or taxes are clearly shown during checkout.
4. Refunds, Returns & Cancellations
- Since our products are digital, they cannot be “returned” in the usual sense.
- Please see our Refund Policy / Cancellation Policy (if applicable) for details on how to request refunds or cancel subscriptions.
- We may allow refunds or cancellations under certain conditions (e.g. within a grace period). (You should define these rules in your refund/cancellation section.)
14. Contact Us
If you have any questions or face any issues accessing your course material, please contact us at:
🌐 Website: www.swottexacademy.com
📧 Email: support@swottex.com
📞 Phone: +91 7067801981